Question: When is a social media crisis not a social media crisis?

Answer: When it’s some other form of corporate cock-up. I toyed, a while ago, with the thought of creating a wiki of social media crisis, the objective of which would be to provide a place that told the definitive tale of each of our favourite case studies. For example, it would have pointed out that Read More …

Are Brands using Social Media to Spy?

More importantly, should brands be monitoring conversations about them and then respond without explicit permission from the online complainer? One of the written rules of the Internet is Do Not Feed the Troll, a troll being a user that is deliberately provocative. Personally I think that the Mail is the largest troll* that exists and Read More …

Waning Influence – #BeMyGuest

Last week Niff, Naff n Triv was delighted to have #BeMyGuest co-founder Adam Vincenzini contribute a guest post on Twitter exclusiveness. Today, despite being over in the Big Apple, he’s very kindly placed my wafflings about influence, looking at recent research from the University of Maryland. So, of course, I highly recommend that you wander over Read More …

Society and the Web: Is Social Media Killing our Kids?

In only the second ever guest post on Niff, Naff n Triv, and the first ever as part of the inaugural #BeMyGuest month of mutual blogging we proudly present Paul Sutton and his thoughts on Social Media’s impact on society. Paul Sutton is a Social & Digital Media Consultant with over 14 years’ experience in Read More …

Clifford Stoll, Newsweek 1995, Why the Internet will Fail

Except he didn’t actually say that. Predicting stuff is hard, and human nature means that we love it when predications go drastically wrong. Think how many times Bill Gates has been reminded that he once said ‘640k ought to be enough for anyone’ or the alleged quote by an IBM employee way that there is Read More …

Pro-active media consumption

A couple of experiments which look at the future of the media have worked their way through my own personal news filtration system, one looks at how journalists source news and the other is an individual PR chap who is avoiding newspapers. Both are interesting and flawed in their own ways. For five days, five Read More …

Privacy is dead, apparently

Unfortunately I think it’s already a little  too late for me to add to my 2010 predictions, and I’m kicking myself that I didn’t highlight that privacy is going to be a major focus in 2010.While many  people will point to Twitter as proof that oversharing and for privacy is now rife, it’s FaceBook that Read More …